RETURNS AND EXCHANGES

 

CONDITIONS FOR EXCHANGE OR RETURN

Items purchased on www.4ccccees.com can be returned as long as they are in perfect condition and have not been used.*

The deadline to initiate the return process is 15 days from receipt of the product.

The item to be returned must be sent in the same condition in which it was received (in its original box and in the same condition in which it arrived). Protect the box with the same packaging we used for the outgoing shipment, and in case you no longer have the original packaging, you must replace it with a similar one so that it arrives in perfect condition.*

*If the item is returned in poor condition, 4CCCCEES reserves the right to refuse the return or exchange request.

 

MANAGE AN EXCHANGE OR RETURN FROM SPAIN

Request the pick up of the package at your home. To do this, you must follow the following steps:

- Download withdrawal form

Go to the following website. Fill in the form fields and click on the 'Save' button. You will receive a confirmation of the collection request by email.

https://www.correosexpress.com/web/correosexpress/recogidas3?id=246950001

- The shipping company is going to pick up the parcel on the date and schedule you selected, and they will provide the shipping label. 

 

FROM ANOTHER COUNTRY

You will need to send the product yourself to our offices using a carrier/courier service that offers delivery with tracking number, so that we can ensure that the package is not lost.

Print and fill in the Cancellation Form below and place it inside your parcel so that we can identify your exchange/return.

The delivery address is: Shoes Management S.L. Att: 4ccccees Team

Shoes Management S.L.

Att: Equipo Mireia Playà

C/Sant Pere Més Alt 18, ppal 1a

08003 Barcelona

93 268 73 62

 

In the case of an exchange we will contact you when we have received the returned order to confirm the availability of the new product and inform you of the new shipment.

If you request a refund, we will process the refund of the amount corresponding to your order as soon as possible and using the same payment system you used to purchase it. The cost of the refund (€5), if made through our integrated platform, will be deducted from the total amount to be refunded.

 

WITHDRAWAL FORM

To make an exchange or return, please print and fill in the following form and include it inside your parcel.

.......................

 

WITHDRAWAL FORM

SHOES MANAGEMENT SLU

C/Sant Pere Més Alt 18, ppal 1a

08003 Barcelona

93 268 73 62

shop@4ccccees.com

I hereby give notice that I withdraw from the contract of sale of the following product/service:

Order number:

Name of the person concerned:

Address of the person concerned:

E-mail address of the person concerned:

Other means of contact:

Date, place and signature of the person concerned:

 

In accordance with the provisions of the current regulations on Personal Data Protection, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of SHOES MANAGEMENT SLU in order to meet your right of withdrawal under the provisions of Law 3 / 2014 of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1 / 2007 of 16 November.

In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address C/Sant Pere Més Alt 18, ppal 1a 08003 Barcelona or to the e-mail address shop@4ccccees.com.

The sending of this form implies the formalisation of your right of withdrawal and consequently, the extinction of the obligation of the execution of the contract concluded between the parties. Once your request has been processed, SHOES MANAGEMENT SLU will send you an acknowledgement of receipt via the communication channel that you have indicated on the aforementioned form. We remind you that you should keep it as proof of the exercise of your right of withdrawal.